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I'm from the media and want to interview you.

Members of the media ONLY can use the following:
512-322-0638, mail

For everyone else, please choose from the menu above.

Here's a recent article which quoted us:

  • The Hill, on the president biking without a helmet (Aug. 2009)



I want you to thank you for the site.

Thanks aren't necessary, I'm just glad to help.

I'm very glad you found the site useful, because that's why I created it. My sites get thousands of visitors a day, and when even a fraction of them send me personal thanks, then that's a lot of extra mail for me -- and I already have several thousand messages in my In Box. So I appreciate your wanting to thank me personally, but it isn't necessary. I know you liked it, because every day more and more people talk it up on messageboards and link to it, so your good wishes successfully made it to me in spirit anyway. And even though I don't know who you are, I wrote this note for you, so consider that we shared something special together in this little paragraph.

The text on the right side of the window is cut off.

This is happening because of a combination of two things:

(1) You're using a ridiculously wide window size. Make your window a more reasonable width. I have no idea why you're trying to read web pages with such a gargantuan width anyway, they're not intended to be displayed like that. And,

(2) You're using Internet Explorer. Use a less buggy browser, like Safari or Firefox.

I want to suggest collision #11 for the article.

I'm sorry, this article is NOT intended to be a comprehensive manual on bike safety; it's 10 ways to not get hit by cars. The "10" is intentional. The article is popular and accessible precisely because it's a good size to read -- long enough that people can see it has useful information, but short enough that they'll actually do so. If I added all the suggestions people have made over the years the article would be five times as long and no one would read it.

I want to offer an addition for the article.

Feel free to share, but please don't be offended if I choose not to incorporate your advice, even if the advice is sound. I'm intentionally trying to keep the article at the size it is now to make it more accessible. The article isn't intended to be a comprehensive manual on bike safety, but rather an introduction. The article is popular and accessible precisely because it's a good size to read -- long enough that people can see it has useful information, but short enough that they'll actually do so. If I added all the suggestions people have made over the years the article would be five times as long and no one would read it.

So if your suggestion is compelling I might very well add it, but please don't be offended if I don't. Here's the link if you'd still like to submit your suggestion.

 

I want to reprint the "How to Not Get Hit by Cars" article.

I specifically link to the terms of my generous reprint permission from the top of every page. (If you're not seeing the actual reprint permission, be sure to look in the right-hand sidebar).

That tells you everything you need to know. I spelled it out in detail so you wouldn't have to write to me. Unfortunately, people often write to me about it anyway, either to "double-check" (pointless and unnecessary), or to ask for clarification (when none is required). So if you want an answer, you already have your answer.

If you insist on wasting my time by asking for an answer I've already given, then my answer will be No, you may not reprint.

 

I want to know if you have materials (brochures, pamphlets, handouts, books, etc.), or

I want "more information" about something you wrote about.

I'm simply amazed at these kinds of requests. Doesn't it make sense that if I had these things they would already be on the website?! Would I really go to the trouble of creating a website about bike safety and then intentionally withhold some of the information, unless people wrote to me and asked me for it personally?

What you see is what you get. If it's available, it's on the site. If it's not on the site, I don't have it.

I have some other kind of question.

I'm sorry, I have, literally, thousands of messages in my In Box and it's simply impossible for me to function as a free Helpdesk. Please respect that.

I want to let you know that we linked to BicycleSafe.com.

Thank you for considering BicycleSafe.com to be of interest to your readers. Please note that because I already have several thousand messages in my In Box, I'm no longer adding links back to the sites that link to mine, since I simply don't have time. If you'd still like to let me know about your link then feel free to do so, but please don't expect a return link.

I disagree with you about helmets.

Save it. Of all the messages I've received about my article about helmets, 100% of the senders either didn't read or didn't understand my points. Or they wanted to share anecdotal evidence, which is completely useless. So after subjecting myself to a lot of argumentative email, much of it insulting, and none of it illuminating, I finally decided to put up this notice instead, stating that I'm no longer accepting messages about that article. If it's really important for you for your voice to be heard about this, then simply do what I did: Write up your thoughts and put them on the Internet. When you do, you can be sure that *I* will not write to *you* to complain about what you've written.

Other reason (not listed above).

Forgive me if I'm skeptical, but 99% of those choosing "Other" actually missed the correct choice which does appear in the list. So I'm afraid I'm going to have to ask you to choose an option from the list. If the item you want is truly not listed, then just choose one of the options that does give you an address and use that one. If I see that you're writing to me about something that's not listed then I'll be sure to add it to the list. Apologies for the inconvenience.

 


 

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